ITO Staff

Ryan Baldwin

Ryan Baldwin — Director of Technology and Facilities 
Ryan is the unit head for the Information Technology Office.


Samantha Banuet — Assistant Manager

Felipe Campos

Felipe Campos — Senior Desktop Support Specialist 
Felipe troubleshoots computer problems for the faculty and staff of the college.

Julian Chapa

Julian Chapa — Software Developer/Analyst 
Julian creates or recommends solutions that enable departments and college offices to more effectively perform University business.

James Cutrone

James Cutrone — Systems Administrator 
James sets up and maintains college servers. He also helps with information security-related issues and can provide consultation to faculty and staff in relation to that. James also can assist faculty with drafting and implementing a UT Confidential Data Control Plan and other security plans necessary to apply for data from external organizations.

Marcia Harris

Marcia Harris — Desktop Support Specialist 
Marcia troubleshoots computer problems for college faculty and staff.

Franklin Miller

Franklin Miller — Desktop Support Specialist 
Franklin troubleshoots computer problems for college faculty and staff.

Lauren Rodriguez

Lauren Rodriguez — Desktop Support Specialist 
Lauren troubleshoots computer problems for college faculty and staff.

John Smart

John Smart — Building Manager
Smart deploys, maintains, and provides user support for classroom technology, including AV systems, classroom computers, mobile devices, and video conferencing. 

Chris Yallalee

Chris Yallalee — Systems Administrator I 
Chris manages the laptop fleet, the iPad fleet, and classroom technologies.

ITO Hours & Contact

Email the ITO
512-471-4357 (HELP)

Walk-up Hours:
8 a.m. – 5 p.m. M-F
SZB 2.110

Desktop Support: by appointment

ITO Staff