ITO Staff

Ryan Baldwin — Director of Technology and Facilities
Ryan is the unit head for the Information Technology Office.

Felipe Campos — Senior Desktop Support Specialist
Felipe troubleshoots computer problems for the faculty and staff of the college.

Julian Chapa — Software Developer/Analyst
Julian creates or recommends solutions that enable departments and college offices to more effectively perform University business.

James Cutrone — Systems Administrator
James sets up and maintains college servers. He also helps with information security-related issues and can provide consultation to faculty and staff in relation to that. James also can assist faculty with drafting and implementing a UT Confidential Data Control Plan and other security plans necessary to apply for data from external organizations.

Marcia Harris — Desktop Support Specialist
Marcia troubleshoots computer problems for college faculty and staff.

Robert Hengst — Construction and Facilities Manager

Franklin Miller — Desktop Support Specialist
Franklin troubleshoots computer problems for college faculty and staff.

Lauren Rodriguez — Desktop Support Specialist
Lauren troubleshoots computer problems for college faculty and staff.

John Smart — Building Manager
Smart deploys, maintains, and provides user support for classroom technology, including AV systems, classroom computers, mobile devices, and video conferencing.

Chris Yallalee — Systems Administrator I
Chris manages the laptop fleet, the iPad fleet, and classroom technologies.
Email the ITO
512-471-4357 (HELP)
Walk-up Hours:
8 a.m. – 5 p.m. M-F
SZB 2.110
Desktop Support: by appointment