Information Technology and Facilities Services
The Information Technology Office (ITO) supports College of Education students, faculty and staff by providing classroom technology support, equipment checkout and classroom technology delivery while Facilities Services manages the general operations and security for the George I. Sánchez building.
Reservations
College of Education students, faculty and staff can reserve
- Technology classrooms
- Conference rooms (EID required to view)
- Huddle rooms (EID required to view)
- Equipment for checkout/return
- Equipment for classroom delivery
For general inquiries regarding reservations, email the Service Desk or call 512-471-4357.
Services Overview
To request any of the following services, please email the Service Desk.
Equipment Checkout and Delivery for Classrooms
Checkout of laptops, projectors and other digital media equipment is available to College of Education students, faculty or staff. The loan period varies with the type of equipment borrowed and the demand for it. These services are offered at no charge, however, there could be a loss of privileges if equipment is turned in late.
Reservation requests should be submitted at least 48 hours before a resource is needed. Delivery of equipment to rooms in SZB can also be requested during ITO Service Desk hours. Clients should come to the ITO Service Desk in SZB 2.110 and present a current UT ID to pick up equipment.
Available equipment includes but is not limited to:
Technology Equipment (EID required to view)
- Meeting Owl
- Video Conferencing Kit
- Dongles (Apple USB-C, HDMI to USB-C, HDMI to Lightning)
- Macbook Computer Chargers (USB-C)
- Macbook Computers
- Laptop Pointer/Remote Control “Clickers”
- HD Digital Camcorders
- Tripods
- Digital Audio Recorders
- Portable Projectors
- Blue Tooth Speakers
- Conference Phones
Event Reservations (EID required to view)
- 6-ft foldable tables
- 8×10″ standing signage
- Up to 10 adjustable pedestal sign holders
- Up to eight (8) foldable chairs
- Up to four (4) a-frame sandwich boards, fits poster size 24″ x 36″
- Flat-bed cart
- Vacuum cleaner
Computer/Technical Support
Desktop Support Specialists in the ITO provide computer and other technical support to COE faculty and staff. Submit a help request by emailing help@education.utexas.edu or call 512-471-4357.
- Support personal devices.
- Perform repairs or part replacements. Contact the Campus Computer Store.
- Fully support any hardware or software not specified by the College of Education laptop requirements. Contact the Office of Instructional Innovation for software recommendations related to teaching.
- Give a 100% guarantee of the proper backup of user data.
- Sell hardware or software. Contact the Campus Computer Store.
Facilities Services
- Setting up for events
- General operations
- Building security
- Facilities management of the Sánchez building common area
- To reach the building manager
- Installing hardware
- Hanging or painting in offices
- Office moves
Please note that any work that needs to be completed in, to, or around SZB must be coordinated through COE Facilities.
- Unlocking general purpose classrooms after hours that have been reserved
- Facility-related emergencies
- Maintenance work
- Repairs
- Custodial
- Landscaping
- Pest control
- Events and moving
Please also see the University Building and Facility Access Policy
Our Team
Director of Information Technology and Facilities
Service Desk Manager
Senior Desktop Support Specialist
Assistant Manager, Building Services
Software Developer/Analyst
Systems Administrator I
Desktop Support Specialist
Desktop Support Specialist
Systems Administrator I
